Payment Policy for Turborapic Mountain Bike Store
Effective Date: January 2, 2025
At Turborapic Mountain Bike Store, we strive to provide a smooth and secure payment experience for our customers. This Payment Policy outlines the various methods of payment we accept, along with important details regarding processing, security, and payment issues. Please read this policy carefully to understand how payment for your orders is handled.
1. Accepted Payment Methods
We offer a variety of payment options to ensure convenience for our customers. The methods of payment we currently accept include:
- Credit and Debit Cards: We accept major credit cards including Visa, MasterCard, American Express, and Discover.
- PayPal: You can securely complete your transactions through PayPal.
- Other Online Payment Systems: We may also accept other trusted online payment options as listed on our website.
By selecting a payment method, you agree to provide accurate and complete payment information during the checkout process.
2. Payment Processing
When you place an order with us, the payment details provided will be processed securely. We use advanced encryption and security technologies to ensure that your payment information is safe.
Your payment will be charged only once your order has been confirmed and is ready for processing. If there is any issue with your payment (e.g., insufficient funds, payment authorization failure), we will notify you and your order may be delayed or canceled.
3. Pricing and Currency
All prices on our website are displayed in U.S. Dollars (USD). Please note that the total price at checkout will include the cost of the items, applicable taxes, and shipping fees, if any. Any changes in pricing will be reflected at the time of checkout.
Prices are subject to change at any time, but once an order is confirmed and payment is processed, the agreed-upon price will remain fixed.
4. Sales Tax
Sales tax will be charged on orders shipped to locations within the state of Indiana. The tax rate will vary depending on your shipping address, and the appropriate amount will be calculated at checkout.
5. Security and Privacy
We take the security of your personal and payment information very seriously. All transactions on our website are processed using secure encryption to prevent unauthorized access. Your payment details will never be shared with third parties without your consent, except as necessary to process the transaction (e.g., with payment processors).
6. Order Confirmation and Payment Receipt
Once your payment is successfully processed, you will receive an email confirmation containing your order details. This email serves as a receipt for your payment and an acknowledgment of your order. Please check your email inbox (and spam folder) for this confirmation. If you do not receive it, please contact us at info@turborapic.com.
7. Payment Issues
If you experience any issues with your payment, such as declined transactions or payment errors, please contact us immediately. We will work with you to resolve any issues and ensure that your order is processed smoothly. You may also wish to contact your bank or payment provider for assistance with payment-related issues.
8. Payment Fraud Prevention
We reserve the right to take necessary actions to prevent fraudulent transactions. This may include verifying payment details, contacting customers for additional information, or canceling orders suspected of fraud. We work closely with our payment processors to protect both our customers and our business from fraudulent activities.
9. Payment Disputes and Chargebacks
If you dispute a charge or initiate a chargeback with your bank or credit card provider, please contact us first to resolve the issue. We are committed to providing excellent customer service and will do our best to address any concerns. Chargebacks that are filed without prior communication may result in the cancellation of your account and order.
10. Contact Us
If you have any questions about our Payment Policy or need assistance with a payment issue, please do not hesitate to reach out to us:
Turborapic Mountain Bike Store
Street: 2026 N Howe Pl, West Terre Haute, Indiana (IN)
Phone: (765) 832-7561
Email: info@turborapic.com
Website: www.turborapic.com
By making a purchase from Turborapic Mountain Bike Store, you agree to the terms outlined in this Payment Policy.