Sales Policy for Turborapic Mountain Bike Store
Effective Date: January 2, 2025
At Turborapic Mountain Bike Store, we are committed to providing high-quality products and excellent customer service. Our Sales Policy outlines the terms and conditions for purchasing items from our store. Please read the following details carefully to understand the process for ordering, payment, shipping, and delivery.
1. Product Availability
We strive to ensure that the products listed on our website (turborapic.com) are available for purchase. However, due to high demand or inventory limitations, some items may be temporarily out of stock. In such cases, we will notify you promptly and provide options for backordering, replacement, or a refund.
2. Ordering Process
To place an order, follow these simple steps:
- Browse our website and select the items you wish to purchase.
- Add the items to your shopping cart and proceed to checkout.
- Provide your shipping and billing information.
- Review and confirm your order details.
- Complete your payment using our secure payment options.
Once your order is confirmed, you will receive an email confirmation with your order details. If you do not receive a confirmation email, please check your spam folder or contact us at info@turborapic.com.
3. Payment Methods
We accept various payment methods, including:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure online payment options
All payments are processed through secure, encrypted systems to protect your financial information.
4. Pricing
Prices for products are displayed on our website in U.S. dollars (USD) and are subject to change without notice. The final price at checkout will reflect any applicable taxes, shipping fees, or discounts.
In the rare event of an error in pricing, we reserve the right to cancel or adjust the order before it is shipped. We will notify you if this occurs and offer an option for cancellation or adjustment.
5. Shipping and Delivery
We offer various shipping methods to ensure timely delivery of your purchase. Shipping fees will be calculated at checkout based on the delivery address, shipping method, and weight of the order.
Orders are typically processed within 1-3 business days of receiving payment. Delivery times may vary depending on your location and the shipping method selected. We will provide tracking information once your order has shipped.
Please note that we are not responsible for delays caused by the carrier or issues related to your local customs or postal service.
6. Sales Tax
Sales tax will be applied to orders shipped to locations within the state of Indiana. The applicable tax rate will be calculated at checkout based on your shipping address.
7. Order Cancellations
Orders can be canceled before they are processed and shipped. Once your order has been shipped, it falls under our return policy. To cancel an order, please contact us as soon as possible at info@turborapic.com or call (765) 832-7561.
8. Gift Cards
Gift cards purchased from Turborapic Mountain Bike Store are non-refundable and cannot be exchanged for cash. They can be used to purchase any product on our website.
9. Customer Support
If you have any questions regarding your order, payment, or shipping, please feel free to contact our customer support team:
Turborapic Mountain Bike Store
Street: 2026 N Howe Pl, West Terre Haute, Indiana (IN)
Phone: (765) 832-7561
Email: info@turborapic.com
Website: www.turborapic.com
By making a purchase from Turborapic Mountain Bike Store, you agree to the terms and conditions outlined in this Sales Policy.